Effective Date: [Insert date]

Welcome to Zonely. Your privacy is important to us. This Privacy Policy explains how Zonely ("we", "our", or "us") collects, uses, and protects your information when you use our mobile app or visit our website at zonely.app.

By using Zonely, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of data:

a. Account Information

• Name, email address, phone number, and profile photo

• Bloc ID or internal user ID (if created via a partner app or service)

b. Location Data

• We collect your location only when you check in to a venue

• We do not track your location continuously or in the background

c. Usage Data

• Features you use (e.g., check-ins, chat, likes, AI queries)

• Interactions with venues, posts, and other users

• App performance logs and crash reports

d. Device & Log Data

• Device type, OS, and anonymous identifiers

• IP address, browser version (for website access only)

2. How We Use Your Information

We use your data to:

• Enable key features like check-ins, chat, and personalized recommendations

• Connect you with nearby users or people attending the same venue

• Improve app performance and fix bugs

• Power our AI-based assistant and suggest relevant interactions

We do not sell your personal information to third parties.

3. AI Chat and Smart Recommendations

Zonely includes AI-powered features that allow you to ask questions, get suggestions, or engage in smart replies. Your chat data is used to:

• Provide relevant responses

• Improve AI performance (in aggregate and anonymized form)

Private messages and chat history are never sold or publicly shared.

4. Third-Party Services

We may integrate with third-party services for analytics, authentication, or notifications (e.g., Firebase, OneSignal). These services may collect limited technical data in accordance with their own privacy policies.

5. Data Retention

We retain your account and activity data for as long as your account is active or as needed to provide services. You can request account deletion at any time by contacting us.

6. Your Rights and Choices

You have the right to:

• Access or update your profile data

• Request deletion of your account and personal information

• Control notification and location permissions from your device settings

7. Security

We take reasonable technical and organizational measures to protect your data. However, no system is 100% secure. Please use Zonely responsibly and report any suspicious activity.

8. Children’s Privacy

Zonely is not intended for users under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Email: support@zonely.app
Website: https://zonely.app